The only Personal Information that is collected by Synergies is information that is necessary for performing our legitimate business functions. All information is collected by fair and lawful means and is stored securely and retained only as long as it is needed for business functions. The information is not disclosed to any third parties unless this is required under law, is necessary to perform our business functions, or Synergies is requested to do so (in writing) by the individual.
All individuals for whom we hold personal information are able to view and correct or update their personal identifying information, provided there is no legitimate reason for denial of such access.
It should be noted that the privacy legislation specifically exempts most employee information (including former employees) from the requirements of the Act. However, Synergies respects the privacy of our employees and will endeavour to manage their personal information in a manner that is generally consistent with the Privacy Act.
For complaints about how we handle, process or manage your personal information, please contact Office Manager at co*******@***********om.au. Note we may require proof of your identity and full details of your request before we can process your complaint.
Please allow up to 28 days for us to respond to your complaint. It will not always be possible to resolve a complaint to everyone’s satisfaction. If you are not satisfied with our response to a complaint, you have the right to contact the Office of Australian Information Commissioner (at www.oaic.gov.au/) to lodge a complaint.
Further information regarding how Synergies abides by its privacy obligations, in relation to managing personal information, is available on request. Please contact 3227 9500.