Mike Reid

Assistant Director

Mike has a decade of experience in legal, regulatory and market analysis and is skilled in economic and financial modelling and business case development – focussed in the energy sector.
Mike joined Synergies in 2017 and has delivered numerous projects in the electricity, gas, ports and water sectors. These projects have included regulatory support for revenue proposals in electricity and gas, economic modelling in the electricity and ports sectors, business case development in the electricity and water sectors and policy reform analysis in the electricity and gas sectors. Prior to joining Synergies, Mike was a Manager with the Western Australian Public Utilities Office and the Economic Regulation Authority, where he developed a strong reputation for thorough analysis and excellent stakeholder management.

Contact details

Phone: +61 435 417 981

Email: m.reid@synergies.com.au

Mike Reid's Recent Projects

Case study

Please hold: costing telco customer wait times

Synergies was engaged by the Australian Communications Consumer Action Network (ACCAN) for advice on estimating the value of consumers’ time wasted (“time forgone”) trying to resolve customer service issues and the cost to consumers of intermittent or delayed supply (“reliability”). The aim of the advice was to provide an evidence base and a source of practical guidance on matters including how to apply non-market valuation techniques in the telecommunications context and the strengths and limitations ...

Case study

Evaluating ‘Royalties for Regions’ investment in WA tourism projects

Over the past 10 years, Royalties for Regions (RfR) has provided $208 million in funding for regional tourism projects in Western Australia, with a wide diversity of projects being funded across nine development regions. Synergies undertook an evaluation to provide insight to the extent to which the RfR investments have contributed to economic growth and what factors need to be considered for future public investment in regional tourism.

Case study

Modelling urban public transport expenditure levels

Synergies, in collaboration with Jacobs, was engaged by the Commonwealth Grants Commission (CGC) to review and improve the model currently used to determine State urban transport and infrastructure expenditure requirements. The model we proposed will help form the basis for the future allocation of transport-related GST funds. The report was recently published on the CGC website and can be downloaded below.

Case study

Assessing the economic benefits of restoring the historic Esperance Tanker Jetty

The Shire of Esperance is examining options for replacing the 80-year-old Esperance Tanker Jetty, which is currently in a dilapidated state. Synergies, in partnership with Whitney Consulting, was engaged by the Shire to prepare a cost benefit analysis as part of a business case for restoring the structure, with consequent tourism and amenity benefits for Esperance. The Shire used the business case and supporting analysis to apply for funding from the Australian Government’s Building Better ...

Case study

The economics of options for managing groundwater in Perth’s Gnangara area

The Gnangara Mound just north of Perth is an important source of groundwater for public water supply, agriculture, and other users. Groundwater levels have been falling over the last 20 years or due to declining rainfall, increased groundwater abstraction in line with population growth, and the impact of pine plantations in the area that use considerable volumes of water. Synergies was engaged by the Department of Water and Environmental Regulation (DWER) to quantify the economic ...

Case study

ATCO’s proposed Network Innovation Scheme

Synergies was engaged by ATCO Gas (ATCO) to prepare an expert report establishing the economic case for an innovation incentive scheme – the Network Innovation Scheme – to be incorporated into its proposed access arrangement to the WA Economic Regulation Authority (ERA) for the 2020 to 2024 regulatory period. The proposed Network Innovation Scheme was intended to be in the long-term interests of WA gas consumers through encouraging ATCO Gas to seek out new and ...

Case study

Reviewing Sydney Water’s obligations to service wholesale customers

In 2006 the NSW government introduced new legislation to facilitate competition in the provision of water and wastewater services. Since that time, a number of independent water utilities have emerged. These utilities can, and do, compete with Sydney Water in delivering services to retail customers. In this study, Synergies was engaged by the NSW Independent Pricing and Regulatory Tribunal (IPART) to examine whether there should be any specific obligations imposed on Sydney Water to ensure ...

Case study

Commercial feasibility of recycled wastewater for industrial supply in WA’s Western Trade Coast

The Western Trade Coast (WTC) is a 3, 900 hectare industrial region adjacent to Cockburn Sound, just south of Fremantle in Western Australia. Planning provisions have been made to accommodate the development of new heavy industry in the region. Over the next 10 years it is forecast that an additional 6.4 gigalitres of water will be required to support the growing needs of industry. This level of demand is expected to exhaust all remaining ‘in ...


Synergies Consulting Report with updated Wage price index (WPI) forecasts for Western Power’s AA4 regulatory period

This chapter presents our updated WPI forecasts for Western Power’s AA4 regulatory period. It also explains the economic drivers underpinning our updated WPI forecasts and the reasons for some small differences between our original and updated forecasts.


Case study

Economic and financial viability of wastewater recycling options for Perth’s north east corridor

This project assessed the economic and financial viability of a number of different options for supplying non-potable water to Perth’s north east corridor. This is a mixed rural-residential area on the fringe of Perth that is experiencing increasing demand for water as new residential estates are developed, while at the same time being confronted with depleting groundwater due to climate change. The Department of Water and Environmental Regulation (DWER) engaged Synergies to assess whether there ...

Case study

Options for an energy efficiency scheme in WA

The cost of household energy bills in Western Australia has increased substantially over the past decade and is forecast to keep rising, driven by projected increases in electricity prices above the rate of inflation. This is contributing to pressures on household budgets, particularly those on low incomes. Government programs to assist low income households improve their energy efficiency is one means of addressing rising electricity prices and the financial hardship caused. The WA Public Utilities ...


Western Power’s productivity performance

Synergies has been engaged to undertake productivity analysis of Western Power’s historical operating and capital expenditure using economic benchmarking techniques along the lines of those applied by the Australian Energy Regulator. The results of our analysis are used to form a view on the likely efficiency of Western Power’s expenditure forecasts incorporated in its Access Arrangement 4 (AA4) for the 2017-18 to 2021-22 regulatory period.


Case study

The potential of microgrids to support economic development in remote communities

Advances in technology are fundamentally transforming the way in which energy services can be provided, and are allowing services to be provided more efficiently. Standalone power systems, for example, use a mix of different technologies to allow individual customers continuous energy supply without the need for grid connection. Microgrids use intelligent technologies to enable consumers to become ‘prosumers’ and actively generate and trade power on a controlled platform that ensures continuous energy supply to a ...

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